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If I cancel a reservation, how long will it be before the money is returned into my account?

If you have booked a Free Cancellation type room, hotels provide options to either book with a credit card or not, in either case you will pay for your reservation at the hotel.  We use your credit card information verify the information in order to make sure that the credit card is valid. You will not be penalized if you cancel a HotelsByDay booking, but we ask that you cancel prior to your check-in time so we can re-open the inventory.

If you have booked a "Pay Now" type room, it is not refundable under any circumstance.

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